Scheduling Coordinator Lead - James Ambulatory Scheduling

The Ohio State University

Columbus, Ohio, US
Integrated health information systems
Customer service skills
Scheduling product lines
This position ensures access to OSUMC physicians and services and coordinates and supports the functions of integrated access services as well as ensures proper data collection/support for an accurate bill

Job Summary

  • This position ensures access to OSUMC physicians and services and coordinates and supports the functions of integrated access services as well as ensures proper data collection/support for an accurate bill.
  • The Scheduling Coordinator Lead is an expert in product or service line area (i.e. physician appt. scheduling, OR/admission, radiology outpatient procedures, full service cardiology scheduling).
  • Uses integrated health information systems and telecommunication technology and customer service skills to facilitate customer interactions such that the customer experiences the Medical Center and its entities as an accessible, coordinated and seamless entity.

Matching Summary

This position ensures access to OSUMC physicians and services and coordinates and supports the functions of integrated access services as well as ensures proper data collection/support for an accurate bill.

Skills & Requirements

Must-have

  • Integrated health information systems
  • Customer service skills
  • Scheduling product lines
  • Data collection for billing
  • Problem resolution

Nice-to-have

  • Cooperation, enthusiasm, mutual respect
  • Familiarity with OSUMC entities
  • Medical terminology knowledge
  • ICD-9 diagnosis coding experience
  • Third party reimbursement experience

Key Requirements

  • High School Diploma or GED
  • Minimum 6 months customer service experience
  • Minimum 6 months healthcare environment experience
  • PC knowledge
  • Interpersonal, verbal and written communication skills
  • Ability to work in multiple Databases
  • Ability to work in a self-directed manner

Work Rights

Not specified

Tailored Resume

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