Irish Speaking Customer Service Advisor -work From Home

Capita

Clonakilty, Ireland
Base: €30,432 py; bonus/equity: not specified; ben...
Fully remote
Fluent irish (gaeilge) speaker
Strong english communication skills
Rotational shift availability
The role involves acting as the voice of the company by handling customer enquiries across telephony, email, and web chat channels

Job Summary

  • The role involves acting as the voice of the company by handling customer enquiries across telephony, email, and web chat channels.
  • Employees will receive a competitive salary of €30,432 per year along with 22 days of annual leave plus company days and bank holidays.
  • The position offers full flexibility for rotational shifts including weekends and requires identifying vulnerable customers to provide additional support.

Matching Summary

The role involves acting as the voice of the company by handling customer enquiries across telephony, email, and web chat channels.

Salary

Base: €30,432 per annum; Bonus/Equity: Not specified; Benefits: 22 days annual leave, pension scheme, life assurance, employee discounts

Skills & Requirements

Must-have

  • Fluent Irish (Gaeilge) speaker
  • Strong English communication skills
  • Rotational shift availability

Nice-to-have

  • Previous customer service experience
  • Social media platform experience
  • Empathetic and patient attitude

Key Requirements

  • Fluency in Irish language required
  • Experience with social media platforms preferred
  • Proficiency in computer applications

Work Rights

Not specified

Tailored Resume

Cover Letter