Sr. Manager, Success Architecture Tableau

Salesforce

Not specified; not specified; not specified
10+ years customer success or solution architecture experience
5+ years people management with distributed teams
Proven ability in capacity planning and resource alignment
This leadership position is responsible for setting the strategic direction and operational cadence of the Success Architect function across multiple geographic regions

Job Summary

  • This leadership position is responsible for setting the strategic direction and operational cadence of the Success Architect function across multiple geographic regions.
  • The role requires leading a geographically distributed team while fostering an inclusive culture that values diverse perspectives and encourages knowledge sharing.
  • Candidates will partner with Sales, Customer Success, and Services leadership to identify high-impact customer engagements that maximize adoption and mitigate attrition risk.

Matching Summary

This leadership position is responsible for setting the strategic direction and operational cadence of the Success Architect function across multiple geographic regions.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 10+ years Customer Success or Solution Architecture experience
  • 5+ years people management with distributed teams
  • Proven ability in capacity planning and resource alignment
  • Experience with Tableau implementations and optimization
  • Track record driving operational metrics like velocity and CSAT

Nice-to-have

  • Background in scaling advisory or professional services programs
  • Familiarity with Salesforce Core, Data Cloud, and CRM Analytics
  • Knowledge of modern data platforms like Snowflake and Databricks
  • Tableau certification preferred
  • Experience developing methodology frameworks for advisory practices

Key Requirements

  • 10+ years experience in Customer Success, Solution Architecture, or Technical Consulting
  • 5+ years people management experience including leading distributed teams
  • Demonstrated expertise in coaching technical professionals
  • Outstanding communication skills for C-level audiences
  • Tableau certification strongly preferred

Work Rights

Not specified

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