Customer Service Representative - First Nations / Métis / Inuit

BMO Financial Group

Base: $34,750.00 - $47,250.00; bonus/equity: may i...
Exceptional customer service delivery
Handling banking transactions and inquiries
Identifying customer financial needs
The role involves delivering exceptional service to BMO customers by identifying their needs and providing guidance on financial solutions

Job Summary

  • The role involves delivering exceptional service to BMO customers by identifying their needs and providing guidance on financial solutions.
  • BMO is committed to an inclusive workplace and offers comprehensive benefits including health insurance, tuition reimbursement, and retirement savings plans.
  • Applicants will work collaboratively within the branch to achieve business objectives while ensuring strict adherence to risk management and regulatory requirements.

Matching Summary

The role involves delivering exceptional service to BMO customers by identifying their needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $47,250.00; Bonus/Equity: May include commission structure and performance-based incentives; Benefits: Health insurance, tuition reimbursement, accident/life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Handling banking transactions and inquiries
  • Identifying customer financial needs
  • Collaborating within branch teams
  • Following risk and compliance processes

Nice-to-have

  • Confident use of digital tools and social media
  • Passionate commitment to helping customers
  • Ability to build rapport quickly
  • Creative approaches to personal experiences
  • Resourceful self-starter attitude

Key Requirements

  • Post-secondary degree or certification desirable
  • No prior experience necessary
  • Basic knowledge of sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter