Customer Service Representative - German

LEGO Group

Tempe, AZ, US
Base: $46,450 py; bonus: performance based/discret...
Hybrid (3 days in the office, 2 days remote)
Fluency in english and german languages
Ability to work hybrid schedule
Completion of 4-week in-person training
LEGO Group is seeking a bilingual Customer Service Representative fluent in English and German for their hybrid position in Tempe, AZ. The role involves assisting LEGO fans during peak seasons and offers comprehensive training, competitive benefits, and a flexible work schedule

Job Summary

  • This role involves responding to LEGO fans from around the world regarding order status, product quality, and digital experiences.
  • Employees will receive full in-person training followed by a hybrid work arrangement allowing two days remote and three days in-office.
  • The position offers a starting salary of $46,450 per annum plus performance-based bonuses and comprehensive benefits including life insurance.

Matching Summary

Match Score: 85

LEGO Group is seeking a bilingual Customer Service Representative fluent in English and German for their hybrid position in Tempe, AZ. The role involves assisting LEGO fans during peak seasons and offers comprehensive training, competitive benefits, and a flexible work schedule.

Salary

Base: $46,450 per annum; Bonus: Performance based/discretionary bonus; Benefits: Life, disability insurance, wellbeing initiatives, colleague discount

Skills & Requirements

Must-have

  • Fluency in English and German languages
  • Ability to work hybrid schedule
  • Completion of 4-week in-person training

Nice-to-have

  • Creativity and problem-solving skills
  • Passion for building connections with fans
  • Solid IT skills for troubleshooting tools

Key Requirements

  • Fluency in English and German required
  • Must complete 4-week classroom induction training

Work Rights

Not specified

Tailored Resume

Cover Letter