The Customer Support Representative I position at Case Law Reporter involves providing assistance to customers via phone, email, and chat regarding various product and service inquiries. The ideal candidate should possess strong analytical and communication skills, with a background in customer service and the ability to thrive in a fast-paced environment
Job Summary
The main task of a Customer Support Representative is to provide multi-skill/function type of support through various communication methods (phone, email and chat).
The secondary task involves the documentation of the conversation between CSR and the customer.
We are committed to providing a fair and accessible hiring process.
Matching Summary
Match Score: 75
The Customer Support Representative I position at Case Law Reporter involves providing assistance to customers via phone, email, and chat regarding various product and service inquiries. The ideal candidate should possess strong analytical and communication skills, with a background in customer service and the ability to thrive in a fast-paced environment.