Senior Product Specialist - Implementation/onboarding

Zenoti

Seattle, United States
On-site
6-9 years implementation experience
Enterprise product configuration skills
Customer requirement definition expertise
Zenoti provides an all-in-one cloud-based software solution that helps over 30,000 salons and spas streamline operations and increase revenue

Job Summary

  • Zenoti provides an all-in-one cloud-based software solution that helps over 30,000 salons and spas streamline operations and increase revenue.
  • The role involves defining customer requirements, driving demos, and configuring solutions to meet specific business scenarios while managing risks.
  • Success in this position requires deep subject matter expertise in the product, technical understanding of integration points, and alignment with customer timezones.

Matching Summary

Zenoti provides an all-in-one cloud-based software solution that helps over 30,000 salons and spas streamline operations and increase revenue.

Skills & Requirements

Must-have

  • 6-9 years implementation experience
  • Enterprise product configuration skills
  • Customer requirement definition expertise
  • Solution design and proof of concept delivery
  • Strong verbal and written communication
  • Multi-project management capabilities

Nice-to-have

  • HTML and JavaScript web design knowledge
  • Wellness or spa industry experience
  • JIRA and Basecamp application familiarity
  • Open to short notice travel requirements
  • Fast-paced environment adaptability

Key Requirements

  • 6-9 years of Implementation experience
  • Experience supporting Enterprise products
  • Strong logical and analytical problem-solving skills

Work Rights

Not specified

Tailored Resume

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