Customer Service Representative

EML

Parramatta, AU
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey.
  • As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture, flexibility to work from home, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support during their return-to-work journey.

Skills & Requirements

Must-have

  • Inbound and outbound calls
  • Claim administration duties
  • Microsoft Office Suite proficiency
  • Empathy and passion for customer service
  • Solution-focused mindset

Nice-to-have

  • Learning and growth mindset
  • Embraces change with confidence
  • Comfortable in multi-system environment
  • Collaborative team player

Key Requirements

  • Work-from-home flexibility considered from month three
  • Requires legal authorization to work in the specified country

Work Rights

Not specified

Tailored Resume

Cover Letter