Liability Specialist

EML

Melbourne, Australia
Fully remote
Assessment of liability
Determination of claims
Investigating complex claims
Reporting to the Eligibility Team Leader you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims

Job Summary

  • Reporting to the Eligibility Team Leader you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims.
  • The purpose of this role is to make decisions on whether to accept, investigate or reject claims and once liability has been determined, forward the appropriate claims to the relevant case manager for on-going management.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance.

Matching Summary

Reporting to the Eligibility Team Leader you will be responsible for providing proactive support to the claims team relating to the assessment of liability and the determination of claims.

Skills & Requirements

Must-have

  • assessment of liability
  • determination of claims
  • investigating complex claims
  • making objective decisions
  • communicating with stakeholders

Nice-to-have

  • high level of resilience
  • hold complex conversations
  • foster a learning culture
  • celebrates diversity and inclusion

Key Requirements

  • Previous experience handling claims liability decisions
  • background in worker’s compensation
  • High attention to detail and organisational skills
  • Effective communication and conflict resolution skills

Work Rights

Not specified

Tailored Resume

Cover Letter