Life, Annuity, And Service Specialist - Entry Level

USAA

San Antonio, TX, US
Base: $43,680.00 - $59,980.00; bonus/equity: pyy i...
Hybrid
Customer service or sales experience
Navigate multiple business applications
Deliver exceptional member service
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice

Job Summary

  • At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.
  • This position supports company goals to become the financial services provider of choice and ensures financial security for members by building relationships when assisting with life, annuity, and health product or service requests.
  • USAA offers best-in-class benefits including comprehensive medical, dental and vision plans, 401(k), pension, life insurance, paid time off, and various wellness programs.

Matching Summary

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.

Salary

Base: $43,680.00 - $59,980.00; Bonus/Equity: Pay incentives based on performance; Benefits: Comprehensive medical, dental, vision, 401(k), pension, life insurance, paid time off and wellness programs

Skills & Requirements

Must-have

  • customer service or sales experience
  • navigate multiple business applications
  • deliver exceptional member service
  • process transactions accurately and compliantly
  • basic sales and persuasion skills

Nice-to-have

  • cross selling or up-selling products
  • experience in call center environment
  • strong interpersonal and communication skills
  • ability to prioritize and multi-task
  • experience acquiring new concepts

Key Requirements

  • Up to 1 year relevant customer service or sales experience
  • At least 6 months Life Insurance and/or Annuity Service experience
  • Bachelor's degree in Accounting, Finance, or General Business
  • Current Group 1 Life/Health License
  • 2+ years customer contact experience in call center
  • US military experience or military spouse/domestic partner

Work Rights

Not specified

Tailored Resume

Cover Letter