Insomniac - Community Engagement Coordinator

Live Nation Entertainment

Calabasas, CA, United States
$22.00 usd - $26.00 usd; not specified; not specif...
Fully remote
Public-facing fan experience inquiries
Social media and email platforms
Identify trends in fan sentiment
The Community Engagement Coordinator is primarily responsible for high-volume, public-facing fan experience inquiries across Insomniac’s festivals, brands, and concerts

Job Summary

  • The Community Engagement Coordinator is primarily responsible for high-volume, public-facing fan experience inquiries across Insomniac’s festivals, brands, and concerts.
  • This role manages inbound questions, comments, and concerns across social media and email platforms, ensuring no question goes unanswered.
  • The Coordinator works closely with Social Media, Marketing, Ticketing, Operations, and Production teams and may work off-hours, overnight shifts, and on-site at festivals as needed.

Matching Summary

The Community Engagement Coordinator is primarily responsible for high-volume, public-facing fan experience inquiries across Insomniac’s festivals, brands, and concerts.

Salary

$22.00 USD - $26.00 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • public-facing fan experience inquiries
  • social media and email platforms
  • identify trends in fan sentiment
  • work off-hours, overnight shifts
  • work on-site at festivals

Nice-to-have

  • passion for dance culture
  • love for supporting Headliner journey
  • innovative, immersive music festivals
  • thrive within our company

Key Requirements

  • 2+ years relevant experience
  • customer service experience
  • electronic music knowledge
  • social media platform knowledge
  • work authorization in US

Work Rights

Must have work authorization

Tailored Resume

Cover Letter