Hybrid Medical Assistant - Customer Service Senior Rep – Evernorth Workplace Care - Calhoun Ga
Cigna
Calhoun, GA, USA
Hybrid
Onsite clinical front-office support
Remote customer service excellence
Hipaa compliance
The Hybrid Medical Assistant – Reception & Customer Support role is a unique opportunity that blends onsite clinical front‑office support with remote customer service excellence
Job Summary
The Hybrid Medical Assistant – Reception & Customer Support role is a unique opportunity that blends onsite clinical front‑office support with remote customer service excellence.
Serve as the first point of contact for patients and visitors at the onsite health center and provide exceptional customer service to internal and external customers remotely.
Evernorth Workplace Care offers client specific services including employer based medical clinics, pharmacies, and onsite coaching.
Matching Summary
The Hybrid Medical Assistant – Reception & Customer Support role is a unique opportunity that blends onsite clinical front‑office support with remote customer service excellence.
Skills & Requirements
Must-have
Onsite clinical front-office support
Remote customer service excellence
HIPAA compliance
Telephonic appointment scheduling
Respond to customer inquiries
High-Speed internet at home
Nice-to-have
Passionate about going above and beyond
Independent worker and self-starter
Customer-centric Focus
Dynamic personality
Bilingual English/Spanish
Key Requirements
1 or more years of prior Call Center or Customer Service experience