Order Management Manager

Lexmark

Cebu, Philippines
Order entry and fulfillment support
Logistics and supply chain support
Customer claims management
Provides operational, analytical and administrative support for order entry/fulfillment, logistics/supply chain, reports and customer claims while adhering to rules, audit requirements and international regulations for each customer/country supported

Job Summary

  • Provides operational, analytical and administrative support for order entry/fulfillment, logistics/supply chain, reports and customer claims while adhering to rules, audit requirements and international regulations for each customer/country supported.
  • Maintain efficient, timely and effective communication to both external and internal customers.
  • Resolves, collects, and manages current, past due and outstanding invoices for assigned accounts of a given geography.

Matching Summary

Provides operational, analytical and administrative support for order entry/fulfillment, logistics/supply chain, reports and customer claims while adhering to rules, audit requirements and international regulations for each customer/country supported.

Skills & Requirements

Must-have

  • Order entry and fulfillment support
  • Logistics and supply chain support
  • Customer claims management
  • Accurate data entry into ERP
  • Resolving administrative order issues
  • Managing letter of credit requirements
  • Resolving delivery block issues
  • Invoice collection and management

Nice-to-have

  • Efficient and timely communication
  • Analytical support for orders
  • Reconciling accounts with internal teams

Key Requirements

  • Adherence to international regulations
  • Experience with ERP systems
  • Collections experience

Work Rights

Not specified

Tailored Resume

Cover Letter