Senior Manager, Global Technical Service

Waters Corporation

Sparks, Maryland, United States
Base: $134,100.00 - $214,500.00 usd annual; bonus/...
Fully remote
3 years technical services experience
3 years leading technical teams
New product introduction in medical diagnostics
The Senior Manager will lead service activities for the Molecular and Women's Health portfolios within Waters Corporation's Advanced Diagnostic Division

Job Summary

  • The Senior Manager will lead service activities for the Molecular and Women's Health portfolios within Waters Corporation's Advanced Diagnostic Division.
  • Responsibilities include managing global escalations, driving cost-down projects, and ensuring new product launch readiness for MDx products.
  • The role requires a minimum of 4 days per week on-site in Sparks, Maryland to foster collaboration and innovation.

Matching Summary

The Senior Manager will lead service activities for the Molecular and Women's Health portfolios within Waters Corporation's Advanced Diagnostic Division.

Salary

Base: $134,100.00 - $214,500.00 USD Annual; Bonus/Equity: Not specified; Benefits: Comprehensive Total Rewards program including performance-based culture

Skills & Requirements

Must-have

  • 3 years technical services experience
  • 3 years leading technical teams
  • New product introduction in medical diagnostics
  • Cross-functional matrix organization collaboration
  • Service deliverables management

Nice-to-have

  • Influencing without authority skills
  • Diverse team development and retention
  • Data-driven dashboard creation
  • Constructive challenge culture
  • High employee engagement leadership

Key Requirements

  • Bachelor's Degree required
  • Minimum 3 years in Technical Services
  • Minimum 3 years leading technical teams
  • Minimum 3 years NPI in Medical Diagnostics
  • Must be located in or willing to work from Sparks, MD

Work Rights

Not specified

Tailored Resume

Cover Letter