5+ years management experience in program management
8+ years experience in billing and payments domain
Experience with enterprise billing platforms like zuora
This role leads a team responsible for planning, coordinating, and delivering billing and payments initiatives across Zillow Group
Job Summary
This role leads a team responsible for planning, coordinating, and delivering billing and payments initiatives across Zillow Group.
The ideal candidate will partner closely with Finance, Product, Engineering, and Compliance teams to ensure programs are transparent and aligned with business priorities.
Employees in this role work remotely from any location within the United States (with limited exceptions) and are eligible for competitive base salary and equity awards.
Matching Summary
This role leads a team responsible for planning, coordinating, and delivering billing and payments initiatives across Zillow Group.
Salary
Base: $104,300.00 - $175,300.00 annually depending on state; Equity: Eligible based on experience, performance, and location; Benefits: Not specified
Skills & Requirements
Must-have
5+ years management experience in program management
8+ years experience in billing and payments domain
Experience with enterprise billing platforms like Zuora
Knowledge of PCI, NACHA, and SOX compliance requirements
Hands-on experience with payment gateway platforms
Nice-to-have
Familiarity with emerging AI-enabled tools for reporting
Experience with NetSuite or Oracle ERP systems
Background in fast-paced technology or financial services
Strong analytical skills for translating complex data
Proven success in chargeback and dispute resolution
Key Requirements
Bachelor's degree in Computer Science, Finance, Accounting, or related field
At least 5 years of people management experience
At least 8 years of experience in billing and payments
Working knowledge of fraud patterns and risk controls