Associate, Partner Success

Concentrix

Kuala Lumpur, Malaysia
Channel sales experience
Channel management experience
Account management experience
Effectively enable the sales process for a client’s products and services for an assigned territory/client by managing relationships with important channel partners

Job Summary

  • Effectively enable the sales process for a client’s products and services for an assigned territory/client by managing relationships with important channel partners.
  • Improve customer retention and revenue growth for an established customer base while providing accurate sales forecasts and achieving defined metrics.
  • Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams.

Matching Summary

Effectively enable the sales process for a client’s products and services for an assigned territory/client by managing relationships with important channel partners.

Skills & Requirements

Must-have

  • Channel sales experience
  • Channel management experience
  • Account management experience
  • Promote channel programs
  • Drive sales through channel partners
  • Improve customer retention

Nice-to-have

  • Consultative reviews
  • Predictive data analysis
  • Share best practices
  • Cross-functional team collaboration
  • Positive customer experience

Key Requirements

  • Minimum 3 years of experience in channel sales
  • Proven experience working with IT partners / resellers
  • Exposure to Cloud and/or IT (SaaS) solutions
  • Strong command of English

Work Rights

Not specified

Tailored Resume

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