Base: $18.00 - $25.35 ph; bonus/equity: not specif...
Hybrid
2+ years inbound call center experience
Vip or tier 2 support role background
Hybrid work schedule capability
This role offers an outstanding chance to be part of a proven leader in the iGaming and iLottery industry while delivering flawless support to VIP clients
Job Summary
This role offers an outstanding chance to be part of a proven leader in the iGaming and iLottery industry while delivering flawless support to VIP clients.
The position requires handling advanced inbound calls, real-time chat, and emails while troubleshooting complex technical issues related to various applications.
Candidates will benefit from a comprehensive benefits package including health, dental, vision insurance, paid time off, and a 401(k) plan with employer matching.
Matching Summary
This role offers an outstanding chance to be part of a proven leader in the iGaming and iLottery industry while delivering flawless support to VIP clients.
Salary
Base: $18.00 - $25.35 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision, PTO, 401(k) match
Skills & Requirements
Must-have
2+ years inbound call center experience
VIP or Tier 2 support role background
Hybrid work schedule capability
Camera-ready remote work setup
Advanced troubleshooting on devices
Nice-to-have
Previous technical support experience
Strong interpersonal skills
Fast-paced dynamic environment
Excellent grammatical skills
Proactive outbound calling ability
Key Requirements
Minimum age of 21
High School diploma or GED required
Must travel to office at least 50% of shifts
Authorized to work without visa sponsorship
Pass mandatory background screening
Work Rights
Must be authorized to work in the job posting location without visa sponsorship