Payment Services Manager

University of San Francisco

San Francisco, California, US
Salary: $70,304 annualized; bonus/equity: not spec...
Student billing and payment plans
Federal financial aid regulations
Ferpa compliance
The Payment Services Manager facilitates billing and payment processing for the in-term student population, responsible for over 60 million dollars in revenue a semester

Job Summary

  • The Payment Services Manager facilitates billing and payment processing for the in-term student population, responsible for over 60 million dollars in revenue a semester.
  • This position assists in the testing, verification and updating of billing and payment plans set up and provides in-depth student and parent counseling on escalated billing and payment issues.
  • Responsibilities include managing semester payment plans, generating invoices, handling semester billing, assisting with collections, and ensuring compliance with federal and state regulations.

Matching Summary

The Payment Services Manager facilitates billing and payment processing for the in-term student population, responsible for over 60 million dollars in revenue a semester.

Salary

Salary: $70,304 annualized; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Student billing and payment plans
  • Federal Financial Aid Regulations
  • FERPA compliance
  • Collection processes for delinquent accounts
  • Payment auditing and adjustments
  • Student specific benefits application

Nice-to-have

  • In-depth student and parent counseling
  • Website content updates
  • Seminar and workshop support
  • Commitment to USF's Vision, Mission and Values

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Minimum three years in financial services
  • At least 3 years handling escalated customer service issues
  • Proficiency with MS Office Suite
  • Previous experience with Banner and Cashnet preferred

Work Rights

Not specified

Tailored Resume

Cover Letter