This position is responsible for ensuring the delivery of outstanding customer service in the process of obtaining pre-certification approvals from insurance companies
Job Summary
This position is responsible for ensuring the delivery of outstanding customer service in the process of obtaining pre-certification approvals from insurance companies.
The role involves identifying insurance and/or patient responsibility, insurance verification, admission notifications, identifying approved days, and providing financial counseling when appropriate.
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
Matching Summary
This position is responsible for ensuring the delivery of outstanding customer service in the process of obtaining pre-certification approvals from insurance companies.
Skills & Requirements
Must-have
obtain pre-certification approvals
insurance verification
identify patient responsibility
provide financial counseling
work independently under stress
manage change effectively
knowledge of medical terminology
Nice-to-have
outstanding customer service
emotionally mature
problem solving and analytical skills
prioritize and organize workload
process improvement initiatives
Key Requirements
High School Diploma or GED
3–5 years of relevant experience
AAPC, AHIMA or CPC certification strongly preferred