Customer Care And Sales Advisor - I

Hargray Communications Group Inc

Not specified; benefits: health from day one; 401(...
Fully remote
High school diploma or ged required
Inbound phone and ticketing system experience
Active listening and empathy skills
This role combines customer care and sales to resolve billing issues, retain customers, and match needs with appropriate services

Job Summary

  • This role combines customer care and sales to resolve billing issues, retain customers, and match needs with appropriate services.
  • Employees will handle inbound inquiries via phone or ticketing systems while actively listening to provide personalized solutions.
  • The company offers a comprehensive benefits package including health insurance from day one, a 401(k) with 100% match, and tuition reimbursement.

Matching Summary

This role combines customer care and sales to resolve billing issues, retain customers, and match needs with appropriate services.

Salary

Not specified; Benefits: Health from Day One; 401(k) with 100% match up to 5%; Tuition reimbursement up to $5,250

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Inbound phone and ticketing system experience
  • Active listening and empathy skills

Nice-to-have

  • Ability to remain composed under pressure
  • Strong communication and rapport building
  • Willingness to learn retention sales concepts

Key Requirements

  • High School Diploma or GED
  • Demonstrated patience and professionalism
  • Ability to sit for extended periods

Work Rights

Not specified

Tailored Resume

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