Global Payments is seeking an Associate Operations Analyst to enhance system performance and support operational activities. The role involves collaboration with IT teams, issue resolution, and communication with internal and external clients, requiring a proactive approach to problem-solving and process improvement
Job Summary
The role is responsible for analyzing system performance to ensure optimal processing efficiency within the payments technology landscape.
The incumbent will engage with technical support teams to resolve critical issues and manage communication during client-impacting incidents.
This position requires supporting business continuity activities and assisting with the administration of automation products and business processes.
Matching Summary
Match Score: 75
Global Payments is seeking an Associate Operations Analyst to enhance system performance and support operational activities. The role involves collaboration with IT teams, issue resolution, and communication with internal and external clients, requiring a proactive approach to problem-solving and process improvement.
Skills & Requirements
Must-have
Bachelor's Degree in IT or Business
Mainframe and distributed system concepts
Microsoft suite and SQL proficiency
Nice-to-have
Experience with CA, BMC, or IBM suites
Operations experience in payments industry
Ability to manage bridge calls for incidents
Key Requirements
Bachelor's Degree in Information Technology or Business
Knowledge of mainframe/distributed work processes
Advanced knowledge of Microsoft suite, SQL, and DB2