Patient Access Associate - Ft - D/e (11a-7p) - Lhdcmc

Luminishealth

Lanham, MD, United States
On-site
Patient identification and documentation
Accurate demographic and financial information
Insurance verification and pre-authorizations
Luminis Health is seeking a Patient Access Associate in Lanham, MD, to serve as the first point of contact for patients, ensuring a positive experience during registration and admission. The role involves collecting essential demographic and financial information, maintaining accuracy and compliance with regulations

Job Summary

  • The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients.
  • This role ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
  • Responsibilities include patient identification, registration, insurance verification, regulatory compliance, appointment scheduling, and financial communication.

Matching Summary

Match Score: 85

Luminis Health is seeking a Patient Access Associate in Lanham, MD, to serve as the first point of contact for patients, ensuring a positive experience during registration and admission. The role involves collecting essential demographic and financial information, maintaining accuracy and compliance with regulations.

Skills & Requirements

Must-have

  • patient identification and documentation
  • accurate demographic and financial information
  • insurance verification and pre-authorizations
  • regulatory compliance and customer service
  • patient scheduling and appointment management

Nice-to-have

  • positive patient experience
  • excellent customer service skills
  • promptly answer and direct calls

Key Requirements

  • 98% accuracy rate in medical record creation
  • minimum accuracy rate of 97% for error-free registrations

Work Rights

Not specified

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