Senior Salesforce Business Analyst

Omnidian, Inc.

Costa Rica, Costa Rica
On-site
Salesforce service cloud expertise
Bridge between business users and technical teams
Continuous business process improvement
Omnidian, Inc. is seeking a Senior Salesforce Business Analyst to enhance their Service Cloud environment while ensuring platform stability and driving automation across the organization. The role is critical for bridging business users with technical teams, aimed at supporting the company's mission in the solar and energy storage sectors

Job Summary

  • The role serves as the primary bridge between Salesforce business users and the technical execution team to ensure platform stability.
  • You will lead high-impact projects driving automation and operational efficiency across the organization while improving usability.
  • Omnidian is a fast-growing Series C company revolutionizing performance assurance for the distributed solar and energy storage industries.

Matching Summary

Match Score: 85

Omnidian, Inc. is seeking a Senior Salesforce Business Analyst to enhance their Service Cloud environment while ensuring platform stability and driving automation across the organization. The role is critical for bridging business users with technical teams, aimed at supporting the company's mission in the solar and energy storage sectors.

Skills & Requirements

Must-have

  • Salesforce Service Cloud expertise
  • Bridge between business users and technical teams
  • Continuous business process improvement

Nice-to-have

  • Passionate team collaboration
  • Innovative technology mindset
  • Global customer experience focus

Key Requirements

  • Experience with Salesforce Service Cloud
  • Strong business analysis skills
  • Ability to drive process improvements

Work Rights

Not specified

Tailored Resume

Cover Letter