Client Service Representative -vca Mueller

White Mountain Animal Hospital

Sacramento, CA, US
Base: $19-20ph; bonus/equity: not specified; benef...
Hybrid
Greeting clients and guiding pets
Scheduling and confirming appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of the practice, setting the tone for building client trust

Job Summary

  • The Client Service Representative serves as the face of the practice, setting the tone for building client trust.
  • Responsibilities include scheduling appointments, processing payments, and educating clients on non-medical pet care topics.
  • The role also involves maintaining a clean facility by removing animal waste and ensuring neatness inside and outside.

Matching Summary

The Client Service Representative serves as the face of the practice, setting the tone for building client trust.

Salary

Base: $19-20/hour; Bonus/Equity: Not specified; Benefits: Medical/dental/vision, 401(k), paid vacation/sick days, pet discounts

Skills & Requirements

Must-have

  • greeting clients and guiding pets
  • scheduling and confirming appointments
  • processing payments and explaining fees
  • managing medical records and charts
  • removing animal waste and cleaning

Nice-to-have

  • personable yet highly professional demeanor
  • experience in hybrid facility environment
  • knowledge of general animal husbandry
  • ability to educate pet owners
  • strong customer service mindset

Key Requirements

  • Experience required based on compensation tier
  • Ability to handle emergency and urgent care visits
  • Proficiency with medical record management systems

Work Rights

Not specified

Tailored Resume

Cover Letter