Pierre Fabre is seeking a Customer Service Senior Executive for their Shanghai office, focusing on managing order processes for both direct-to-consumer and business-to-business channels. The ideal candidate should possess over three years of experience in customer service or sales operations within the FMCG or cosmetics industries and have strong problem-solving and communication skills
Job Summary
Manage and supervise daily operations for D2C stores across multiple e-commerce platforms, focusing on monitoring shipping and returns performance.
Assist manager of order to cash process per company’s guideline, main ordering activities include creating and maintaining B2B Customer orders.
Search for simplified, efficient, and customer-orientated solutions to optimize order preparation, transportation, and warehouse efficiency.
Matching Summary
Match Score: 85
Pierre Fabre is seeking a Customer Service Senior Executive for their Shanghai office, focusing on managing order processes for both direct-to-consumer and business-to-business channels. The ideal candidate should possess over three years of experience in customer service or sales operations within the FMCG or cosmetics industries and have strong problem-solving and communication skills.