Client Service Coordinator

Marshfield Animal Hospital

Brighton, MI, US
Base: $16.16 - $20.66 hourly; bonus/equity: not sp...
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Ability to multi-task under distracting conditions
Fluent english communication skills
Comfortable around various pets including dogs and cats
** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client and pet experiences by streamlining hospital operations and ensuring excellent service. The ideal candidate will have strong communication and organizational skills, with a focus on customer service in a veterinary setting. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including medical, dental, vision insurance, retirement plans, and three free Optimum Wellness Plans for their own pets.
  • The role requires managing finances, educating clients on pet health needs, and ensuring superior client care in a welcoming environment.

Matching Summary

Match Score: 75

** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client and pet experiences by streamlining hospital operations and ensuring excellent service. The ideal candidate will have strong communication and organizational skills, with a focus on customer service in a veterinary setting. **

Salary

Base: $16.16 - $20.66 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid time off, student debt relief (for DVMs)

Skills & Requirements

Must-have

  • Ability to multi-task under distracting conditions
  • Fluent English communication skills
  • Comfortable around various pets including dogs and cats
  • Mathematical ability for financial transactions
  • Physical ability to lift up to 50 pounds

Nice-to-have

  • Veterinary technician or medical background preferred
  • Experience with preventative care and wellness plans
  • Initiative to find solutions independently
  • Resilience in high-stress environments
  • Strong organizational and problem-solving skills

Key Requirements

  • High School Diploma or equivalent preferred
  • One year related customer service experience required
  • Must be at least 18 years old for radiography duties
  • Medical terminology training preferred

Work Rights

Not specified

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