Retail Communications Lead

230

Waterloo, WI, US
**
Strong written communication skills
Manage internal communications strategy
Own sop library and governance
** Trek is seeking a Retail Communications Lead to enhance internal communication for their North America retail stores, ensuring that teams receive clear and timely operational updates. The role involves managing communications, standard operating procedures (SOPs), and the DOTS Hub for effective information dissemination. The ideal candidate will possess strong writing skills and experience in internal communications. **

Job Summary

  • The Retail Communications Lead is responsible for delivering clear, timely, and consistent communication to Trek's North America retail stores.
  • This role owns the Standard Operating Procedures (SOP) library, ensuring content remains current, concise, and easy to follow for store teams.
  • Trek offers competitive benefits including a 401(k) with match, Employee Stock Ownership Plans, and up to $15,000 in tuition reimbursement.

Matching Summary

Match Score: 75

** Trek is seeking a Retail Communications Lead to enhance internal communication for their North America retail stores, ensuring that teams receive clear and timely operational updates. The role involves managing communications, standard operating procedures (SOPs), and the DOTS Hub for effective information dissemination. The ideal candidate will possess strong writing skills and experience in internal communications. **

Skills & Requirements

Must-have

  • Strong written communication skills
  • Manage internal communications strategy
  • Own SOP library and governance
  • Experience with content management systems

Nice-to-have

  • Knowledge of DOTS operations
  • Experience working with Ascend tools
  • Cross-functional partnership skills
  • Global alignment experience

Key Requirements

  • Experience managing internal or retail communications
  • Ability to simplify complex information
  • Highly organized and detail-oriented

Work Rights

Not specified

Tailored Resume

Cover Letter