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Trek is seeking a Retail Communications Lead to enhance internal communication for their North America retail stores, ensuring that teams receive clear and timely operational updates. The role involves managing communications, standard operating procedures (SOPs), and the DOTS Hub for effective information dissemination. The ideal candidate will possess strong writing skills and experience in internal communications.
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Job Summary
The Retail Communications Lead is responsible for delivering clear, timely, and consistent communication to Trek's North America retail stores.
This role owns the Standard Operating Procedures (SOP) library, ensuring content remains current, concise, and easy to follow for store teams.
Trek offers competitive benefits including a 401(k) with match, Employee Stock Ownership Plans, and up to $15,000 in tuition reimbursement.
Matching Summary
Match Score: 75
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Trek is seeking a Retail Communications Lead to enhance internal communication for their North America retail stores, ensuring that teams receive clear and timely operational updates. The role involves managing communications, standard operating procedures (SOPs), and the DOTS Hub for effective information dissemination. The ideal candidate will possess strong writing skills and experience in internal communications.
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Skills & Requirements
Must-have
Strong written communication skills
Manage internal communications strategy
Own SOP library and governance
Experience with content management systems
Nice-to-have
Knowledge of DOTS operations
Experience working with Ascend tools
Cross-functional partnership skills
Global alignment experience
Key Requirements
Experience managing internal or retail communications