Analyst Ii, Product Technical Support

Fidelity National Information Services

Competitive salary; benefits: flexible work enviro...
Hybrid
Prior us banking or finance experience
Experience with credit and debit processing
Customer service oriented mindset
This role requires extensive banking background to understand how banks serve their customers and manage operations

Job Summary

  • This role requires extensive banking background to understand how banks serve their customers and manage operations.
  • The team focuses on handling client issues with urgency, resolving errors in financial transactions and operational controls.
  • Employees benefit from a flexible hybrid work environment with opportunities for professional development and volunteering.

Matching Summary

This role requires extensive banking background to understand how banks serve their customers and manage operations.

Salary

Competitive salary; Benefits: Flexible work environment, diverse atmosphere, professional development resources; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Prior US banking or finance experience
  • Experience with Credit and Debit processing
  • Customer service oriented mindset
  • Strong problem-solving and research skills
  • Ability to work independently

Nice-to-have

  • Personal banking or mobile banking experience
  • Experience in Teller Deposits and Lending roles
  • Code-level software analysis capability
  • Confidence in speaking with customers
  • Strong relationship building skills

Key Requirements

  • US banking or finance related experience
  • Experience with Credit and Debit processing
  • Experience in Teller Deposits and Lending roles

Work Rights

Not specified

Tailored Resume

Cover Letter