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Schneider Electric is seeking a General IT Support Intern in Monterrey, Mexico, to assist with daily operational support, case and data management, and internal user support. The ideal candidate should be studying a related field, possess advanced English skills, and have an understanding of CRM tools like ServiceNow.
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Job Summary
This role involves daily operational support, case and data management, and internal user support with a focus on SLA and quality compliance.
The position offers career growth opportunities, including clear paths toward Team Lead or Application Specialist roles, and access to continuous learning resources and Salesforce certifications.
Schneider Electric is a global leader in sustainability, seeking 'IMPACT Makers' who contribute to turning sustainability ambitions into actions through automation, electrification, and digitization.
Matching Summary
Match Score: 75
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Schneider Electric is seeking a General IT Support Intern in Monterrey, Mexico, to assist with daily operational support, case and data management, and internal user support. The ideal candidate should be studying a related field, possess advanced English skills, and have an understanding of CRM tools like ServiceNow.
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Skills & Requirements
Must-have
Daily Operational support
Internal User support
SLA & Quality compliance
clear communication in English
Analytical thinking
Organization and time-management
Nice-to-have
IMPACT values
sustainability ambition
global teams exposure
process automation projects
Key Requirements
Intermediate-advanced English
Currently studying Engineering, Systems, IT, or related field
Experience creating or maintaining documentation (KBAs)