General It Support Intern (mty, N.l)

Schneider Electric

Monterrey, Mexico
**
Daily operational support
Internal user support
Sla & quality compliance
** Schneider Electric is seeking a General IT Support Intern in Monterrey, Mexico, to assist with daily operational support, case and data management, and internal user support. The ideal candidate should be studying a related field, possess advanced English skills, and have an understanding of CRM tools like ServiceNow. **

Job Summary

  • This role involves daily operational support, case and data management, and internal user support with a focus on SLA and quality compliance.
  • The position offers career growth opportunities, including clear paths toward Team Lead or Application Specialist roles, and access to continuous learning resources and Salesforce certifications.
  • Schneider Electric is a global leader in sustainability, seeking 'IMPACT Makers' who contribute to turning sustainability ambitions into actions through automation, electrification, and digitization.

Matching Summary

Match Score: 75

** Schneider Electric is seeking a General IT Support Intern in Monterrey, Mexico, to assist with daily operational support, case and data management, and internal user support. The ideal candidate should be studying a related field, possess advanced English skills, and have an understanding of CRM tools like ServiceNow. **

Skills & Requirements

Must-have

  • Daily Operational support
  • Internal User support
  • SLA & Quality compliance
  • clear communication in English
  • Analytical thinking
  • Organization and time-management

Nice-to-have

  • IMPACT values
  • sustainability ambition
  • global teams exposure
  • process automation projects

Key Requirements

  • Intermediate-advanced English
  • Currently studying Engineering, Systems, IT, or related field
  • Experience creating or maintaining documentation (KBAs)
  • Morning availabilities

Work Rights

Not specified

Tailored Resume

Cover Letter