Patient Service Representative

Center for Integration Science

Wellesley, MA, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
Excellent customer service
Verify demographic and insurance information
Respond promptly and courteously
Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements

Job Summary

  • Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements.
  • Greet patients, verify insurance coverage, and respond promptly to inquiries while maintaining a warm and welcoming environment.
  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.

Matching Summary

Responsible for providing excellent customer service in a healthcare facility, verifying accurate demographic and insurance information, and ensuring compliance with regulatory requirements.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • excellent customer service
  • verify demographic and insurance information
  • respond promptly and courteously
  • handle confidential and sensitive information
  • proficiency in office software applications

Nice-to-have

  • knowledge of medical terminology
  • familiarity with EHR systems
  • high-performing teams
  • groundbreaking medical discoveries

Key Requirements

  • High School Diploma or Equivalent required
  • 1-2 years experience preferred
  • No experience in lieu of degree accepted

Work Rights

Not specified

Tailored Resume

Cover Letter