Patient Service Representative

Franciscan Alliance Inc

Lafayette, Indiana, US
On-site
First point of contact for patients
Communicate with patients and caregivers
Coordinate patient schedules
Franciscan Alliance Inc is seeking a Patient Service Representative in Lafayette, Indiana, responsible for providing exceptional customer service as the first point of contact for patients and assisting with administrative tasks. The role emphasizes compassionate communication regarding patient responsibilities and offers a supportive work environment

Job Summary

  • Patient Service Representatives play a critical role as the first point of contact with patients, family members, and caregivers.
  • This role collaborates with providers, management, and clinical staff to coordinate patient schedules and provide administrative support.
  • Franciscan Health is a non-profit health care ministry known for its mission of caring, with values extending to employees and patients.

Matching Summary

Match Score: 85

Franciscan Alliance Inc is seeking a Patient Service Representative in Lafayette, Indiana, responsible for providing exceptional customer service as the first point of contact for patients and assisting with administrative tasks. The role emphasizes compassionate communication regarding patient responsibilities and offers a supportive work environment.

Skills & Requirements

Must-have

  • First point of contact for patients
  • Communicate with patients and caregivers
  • Coordinate patient schedules
  • Collect patient payments
  • Balance daily encounter forms

Nice-to-have

  • Compassionate engagement with patients
  • Team approach to care
  • Work-life balance

Key Requirements

  • High School Diploma/GED required
  • 1 year Customer Service required
  • 1 year Healthcare preferred

Work Rights

Not specified

Tailored Resume

Cover Letter