Data Scientist (pipeline)

Capita

Cape Town, South Africa
**
Advanced analytics
Predictive modelling
Customer satisfaction methodologies
** Capita is seeking a Data Scientist in Cape Town to leverage data analytics for driving improvements and providing strategic insights for both internal operations and clients. The role requires a blend of technical skills in data science, statistical analysis, and customer experience methodologies, along with strong communication abilities. **

Job Summary

  • Provide high level strategic and tactical insight to identify, prioritise, and drive improvement initiatives, delivering innovative solutions for the business.
  • Conduct insight reviews through the application of advanced analytics, using internal and external data sources and sophisticated predictive modelling.
  • Articulate options & recommendations to both internal & external stakeholders, clearly highlighting benefits and challenges of each proposal.

Matching Summary

Match Score: 75

** Capita is seeking a Data Scientist in Cape Town to leverage data analytics for driving improvements and providing strategic insights for both internal operations and clients. The role requires a blend of technical skills in data science, statistical analysis, and customer experience methodologies, along with strong communication abilities. **

Skills & Requirements

Must-have

  • advanced analytics
  • predictive modelling
  • customer satisfaction methodologies
  • data manipulation
  • SQL
  • Python
  • Power BI

Nice-to-have

  • contact centre experience
  • emerging technologies
  • evidence-based decision-making
  • speech and text analytics

Key Requirements

  • 2 years' experience applying data science
  • Grade 12 / Matric
  • Data manipulation experience beyond Excel
  • Experience of collation, reporting and presentation of data

Work Rights

Not specified

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