Front Office Manager

Sofitel Sydney Wentworth

Jaipur, India
On-site
Front office operations management
Guest service excellence
Team leadership and supervision
Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world

Job Summary

  • Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.
  • Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition.
  • Maximize occupancy, revenue & average rate while maintaining high service standards and ensure front office operations comply with safety and corporate policies.

Matching Summary

Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Skills & Requirements

Must-have

  • Front office operations management
  • Guest service excellence
  • Team leadership and supervision
  • Room availability and revenue control
  • Shift scheduling and staff coverage

Nice-to-have

  • Innovative and flexible approach
  • Strong focus on engagement
  • Passion for guest service experience
  • Collaboration with housekeeping and finance

Key Requirements

  • 3+ years experience in similar role
  • Experience in Premium or Luxury Hotel Brand
  • Experience leading a team
  • Guest centric professionalism

Work Rights

Not specified

Tailored Resume

Cover Letter