Ticketing Box Officer

ticketmaster.se

Lima, Peru
Onsite
Experience in customer service
Knowledge of ticketing systems
Ability to handle cash transactions
Ticketmaster Peru is seeking a Ticketing Box Officer to provide direct customer support at physical ticketing locations, ensuring a positive experience for users during ticket purchases and inquiries. The ideal candidate should have technical training in administration, tourism, or communication, with at least one year of experience in customer service, preferably in events or retail

Job Summary

  • The Ticketing Box Officer is responsible for assisting users at physical sales points and event box offices.
  • This role involves managing ticket sales, delivery, and resolving issues related to tickets.
  • Ticketmaster values reliability, teamwork, and integrity in providing a positive experience for fans.

Matching Summary

Match Score: 85

Ticketmaster Peru is seeking a Ticketing Box Officer to provide direct customer support at physical ticketing locations, ensuring a positive experience for users during ticket purchases and inquiries. The ideal candidate should have technical training in administration, tourism, or communication, with at least one year of experience in customer service, preferably in events or retail.

Skills & Requirements

Must-have

  • Experience in customer service
  • Knowledge of ticketing systems
  • Ability to handle cash transactions

Nice-to-have

  • Empathy and customer orientation
  • Clear and professional communication
  • Teamwork and adaptability

Key Requirements

  • Technical studies in Administration, Tourism, or Communication
  • Over one year of experience in face-to-face customer service

Work Rights

Not specified

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