Customer Support Agent - Shift Work

Superbet Group

Romania
On-site
Excellent written and oral communication skills
Experience in customer service roles
Ability to work under stressful situations
Superbet Group is seeking a Customer Support Agent to join their team in Romania. The position focuses on providing exceptional customer service and support through various channels while maintaining a positive and professional demeanor

Job Summary

  • The role involves responding promptly to customer inquiries and resolving complaints across various channels.
  • Candidates must maintain a positive, empathetic, and professional attitude while handling high-stress situations.
  • Superbet Group is a global technology group with over 5,000 employees dedicated to building the future of entertainment.

Matching Summary

Match Score: 85

Superbet Group is seeking a Customer Support Agent to join their team in Romania. The position focuses on providing exceptional customer service and support through various channels while maintaining a positive and professional demeanor.

Skills & Requirements

Must-have

  • Excellent written and oral communication skills
  • Experience in customer service roles
  • Ability to work under stressful situations
  • High attention to detail
  • Good computer skills

Nice-to-have

  • Customer orientation and adaptability
  • Positive, empathetic, and professional attitude
  • Knowledge of gaming or sports products
  • Ability to troubleshoot common issues

Key Requirements

  • Experience in customer service or customer facing roles

Work Rights

Not specified

Tailored Resume

Cover Letter