This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers
Job Summary
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers.
The position involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
Employees will work in a Multi Channel Branch model, providing face-to-face service in the morning and remote support via phone or digital channels in the afternoon.
Matching Summary
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Flexible roster availability Monday to Friday
Experience in customer service delivery
Ability to articulate financial terms clearly
Nice-to-have
Interest in building a long-term career
Genuine interest in community impact
Ability to work in busy retail environment
Key Requirements
Secondment/contract opportunity until Feb 2027
Prior experience in financial services, retail, or hospitality
Strong communication skills for explaining financial concepts