Customer Success Specialist

STANLEY Access Technologies

Atlanta, GA, USA
**
Technical setup support for onboarding
Experience with smart-home technology
Outstanding interpersonal and communication skills
** STANLEY Access Technologies is seeking a Customer Success Specialist to provide technical support and enhance customer experiences within the real estate technology sector. The ideal candidate will have a background in tech support, customer engagement, and upselling, with a strong focus on smart-home integrations. This hybrid role emphasizes building relationships and ensuring successful onboarding for clients. **

Job Summary

  • The Customer Success Specialist is responsible for the technical setup support for onboarding of new customers and migrations.
  • This role involves providing remote management and advanced lead capture services.
  • Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row.

Matching Summary

Match Score: 75

** STANLEY Access Technologies is seeking a Customer Success Specialist to provide technical support and enhance customer experiences within the real estate technology sector. The ideal candidate will have a background in tech support, customer engagement, and upselling, with a strong focus on smart-home integrations. This hybrid role emphasizes building relationships and ensuring successful onboarding for clients. **

Skills & Requirements

Must-have

  • Technical setup support for onboarding
  • Experience with Smart-Home technology
  • Outstanding interpersonal and communication skills

Nice-to-have

  • Passion for technology and customer support
  • Ability to travel occasionally to client locations
  • Commitment to employee engagement

Key Requirements

  • Minimum 3 years of professional experience
  • Experience in real estate software or property technology
  • Proven track record of successful upselling and cross-selling

Work Rights

Not specified

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