The role involves developing a robust analytical framework to monitor customer performance across global and local markets within the Wealth Management & Insurance division
Job Summary
The role involves developing a robust analytical framework to monitor customer performance across global and local markets within the Wealth Management & Insurance division.
Candidates will be responsible for tracking key customer KPIs such as Customer Lifetime Value, Net Promoter Score, and churn while providing actionable insights to senior management.
Santander offers a competitive reward package including flexible hybrid working models, access to the Santander Open Academy, and comprehensive wellness and family support programs.
Matching Summary
The role involves developing a robust analytical framework to monitor customer performance across global and local markets within the Wealth Management & Insurance division.
Salary
Competitive salary; Performance-based bonuses; Preferential banking terms and benefits
Skills & Requirements
Must-have
3 years insurance industry experience
SQL and Excel proficiency required
Power BI or Tableau dashboard skills
English and Spanish language fluency
Bachelor's degree in related field
Nice-to-have
Portuguese language proficiency
Experience with large complex datasets
Knowledge of data models and structures
Strategic initiative ROI measurement
Key Requirements
3 years professional experience in insurance analytics
Bachelor's degree in Business, Economics, Finance, Engineering, Math, or Statistics