Functional Lead

339

Melbourne, VIC, Australia
Hybrid
10+ years fsm product leadership
Servicenow or oracle fsm expertise
Api and sftp integration knowledge
This role involves owning the functional strategy and roadmap for the enterprise Field Service Management platform

Job Summary

  • This role involves owning the functional strategy and roadmap for the enterprise Field Service Management platform.
  • The successful candidate will mentor analysts and cross-functional delivery teams to lift quality through better ways of working.
  • ServiceStream offers genuine hybrid flexibility, national career pathways, and a diverse inclusive culture with various employee discounts.

Matching Summary

This role involves owning the functional strategy and roadmap for the enterprise Field Service Management platform.

Skills & Requirements

Must-have

  • 10+ years FSM product leadership
  • ServiceNow or Oracle FSM expertise
  • API and sFTP integration knowledge
  • Australian Citizenship required
  • BAU operations and project delivery experience

Nice-to-have

  • Experience in Defence or Telco sectors
  • Agile or project management certifications
  • Degree in IT, engineering, or business
  • Strong stakeholder management skills
  • Influence without authority capability

Key Requirements

  • Australian Citizenship (mandatory)
  • 10+ years experience in FSM functional leadership
  • Deep expertise in FSM products like ServiceNow or Oracle
  • Proven track record in BAU and project delivery
  • Degree in IT, engineering, or business preferred

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter