Senior Service Coordinator

Veolia UK

Derby, United Kingdom
Base: £35,500 py; bonus/equity: compyny bonus; ben...
Customer centric environment experience
Strong understanding of transport compliance
Dynamic allocation of work
Assist the Operations Manager and coordinate and control all aspects of service delivery in a safe and compliant manner, ensuring that we deliver a first class customer experience

Job Summary

  • Assist the Operations Manager and coordinate and control all aspects of service delivery in a safe and compliant manner, ensuring that we deliver a first class customer experience.
  • Proactively communicate with customers, providing status updates and maintaining contact with drivers throughout the day.
  • We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025.

Matching Summary

Assist the Operations Manager and coordinate and control all aspects of service delivery in a safe and compliant manner, ensuring that we deliver a first class customer experience.

Salary

Base: £35,500 per annum; Bonus/Equity: company bonus; Benefits: company pension scheme, 25 days annual leave, one paid day leave to volunteer

Skills & Requirements

Must-have

  • customer centric environment experience
  • strong understanding of transport compliance
  • dynamic allocation of work
  • communicate with drivers
  • support frontline colleagues

Nice-to-have

  • push for genuine change
  • inclusive culture
  • waste management facilities knowledge

Key Requirements

  • Transport compliance and WTD understanding
  • Transport CPC desirable
  • Similar logistics/transport experience

Work Rights

Not specified

Tailored Resume

Cover Letter