The CRM Manager will be responsible for helping deliver best in call CRM campaigns for our clients, driving Email, SMS and automated programs to improve customer retention and acquisition
Job Summary
The CRM Manager will be responsible for helping deliver best in call CRM campaigns for our clients, driving Email, SMS and automated programs to improve customer retention and acquisition.
Responsibilities include implementing and managing customer and data led Email, SMS marketing campaigns, and automation programs, as well as delegating tasks and fostering professional growth within the team.
The company offers a competitive salary, commensurate with experience, and a generous benefits package including medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan.
Matching Summary
The CRM Manager will be responsible for helping deliver best in call CRM campaigns for our clients, driving Email, SMS and automated programs to improve customer retention and acquisition.
Skills & Requirements
Must-have
CRM campaigns
Email, SMS and automated programs
customer retention and acquisition
Email Marketing communications
client relationships
Google or Adobe analytics
Excel
Nice-to-have
ambitious thinking
collaboration
bold action
inclusive workplace
winning is an everyday thing
Key Requirements
3+ years of Email Marketing experience
Experience with leading clients through an ESP launch process
Understanding of digital marketing landscape
Previous experience launching multi-channel digital propositions