Technical Operations Manager

Roku

Toronto, Ontario, Canada
Base: $113,000 cad - $146,000 cad annually; bonus/...
On-site
5+ years technical operations experience
2+ years leading distributed teams
Deep familiarity with ad delivery operations
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, aiming to power every television in the world

Job Summary

  • Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, aiming to power every television in the world.
  • The Technical Operations team serves as the first line of defense, responsible for the health and stability of The Roku Channel and content pipelines around the clock.
  • This role involves leading a team to monitor, triage, and resolve platform issues while driving automation initiatives to reduce operational toil.

Matching Summary

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, aiming to power every television in the world.

Salary

Base: $113,000 CAD - $146,000 CAD annually; Bonus/Equity: Equity awards included; Benefits: Health insurance, life insurance, disability benefits, parental leave, wellness benefits, paid time off

Skills & Requirements

Must-have

  • 5+ years technical operations experience
  • 2+ years leading distributed teams
  • Deep familiarity with ad delivery operations
  • Hands-on experience with Datadog or PagerDuty
  • Experience managing P0/P1 launch war rooms
  • Strong understanding of CDN architecture

Nice-to-have

  • Ability to translate technical issues to business impact
  • Track record of building automation initiatives
  • Excellent communication in fast-paced environment
  • Willingness to support on-call coverage evenings
  • Experience with SSAI and client-side ad insertion

Key Requirements

  • Bachelor's degree or equivalent work experience
  • 5+ years in streaming or consumer tech operations
  • 2+ years leading geographically distributed teams

Work Rights

Not specified

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