Wärtsilä Oyj Abp is seeking a Field Service Engineer to oversee and coordinate field service activities, ensuring efficiency and customer satisfaction, primarily located in Surgères, France. The role involves technical troubleshooting, customer support, and collaboration across teams to enhance service delivery in the renewable energy sector
Job Summary
Performs technical tasks and troubleshooting in the field, contributing to the functionality of equipment and diagnosing and resolving technical issues in collaboration with the service team and customers.
Provides technical support and guidance to customers, enhancing their experience and ensuring the reliability of products in operation.
Collaborates across multiple customers, external stakeholders and cross-functional teams to coordinate on-site activities and share expertise, ensuring timely and efficient service delivery and contributing to service delivery excellence.
Matching Summary
Match Score: 85
Wärtsilä Oyj Abp is seeking a Field Service Engineer to oversee and coordinate field service activities, ensuring efficiency and customer satisfaction, primarily located in Surgères, France. The role involves technical troubleshooting, customer support, and collaboration across teams to enhance service delivery in the renewable energy sector.
Skills & Requirements
Must-have
technical tasks and troubleshooting
customer support and guidance
collaboration with stakeholders
continuous process development
accurate record keeping
safety and quality standards
Nice-to-have
empowerment and ownership
co-creation and innovation
courage and initiative
authenticity and honesty
learning from mistakes
free expression of opinions
Key Requirements
Good experience and knowledge of field service practices
Practical knowledge of field service operations
Technical expertise in relevant equipment and systems
Ability to identify and implement improvements
Ability to solve technical issues based on established guidelines
Ability to work independently and support peers
Effective communication with customers and team members