This role provides onsite leadership for Operation Risk execution in CTC, focusing on quality assurance, control effectiveness and governance execution across Life Operations delivered by CTC
Job Summary
This role provides onsite leadership for Operation Risk execution in CTC, focusing on quality assurance, control effectiveness and governance execution across Life Operations delivered by CTC.
The position involves leading, coaching, and developing the CTC Operation Risk team to ensure consistent review standards and quality.
The role supports stable, compliant service delivery by enhancing risk visibility and driving remediation actions based on QA outcomes and risk trends.
Matching Summary
This role provides onsite leadership for Operation Risk execution in CTC, focusing on quality assurance, control effectiveness and governance execution across Life Operations delivered by CTC.
Skills & Requirements
Must-have
Operational risk management
Quality assurance methodologies
Life Operations processes
Control effectiveness monitoring
Governance execution
Team leadership and coaching
Nice-to-have
Analytical skills for risk trends
Regulatory and audit knowledge
Pragmatic judgment
Structured and objective thinking
Execution mindset with follow-through
Key Requirements
University graduate
Experience in insurance operations or operational risk
Proven team management experience
Exposure to Life Operations, QA, audit, or control functions