Qualitative Head Team

AMERICAN INTERNATIONAL Group Inc

Mexico City, Mexico
In-office (primarily)
Policy issuance quality control
Regulatory compliance knowledge
Operational risk management
AIG is seeking a Qualitative Head Team member in Mexico City to oversee the quality assurance processes related to policy issuance and underwriting. The role emphasizes regulatory compliance, operational risk management, and process improvement within a collaborative environment

Job Summary

  • The role ensures the accuracy, completeness, and regulatory compliance of insurance policies prior to release to prevent operational risks.
  • Candidates must possess a deep understanding of policy issuance processes, underwriting instructions, and how errors impact customer experience.
  • AIG offers a comprehensive benefits package including health care, savings, financial protection, and tuition reimbursement for professional development.

Matching Summary

Match Score: 85

AIG is seeking a Qualitative Head Team member in Mexico City to oversee the quality assurance processes related to policy issuance and underwriting. The role emphasizes regulatory compliance, operational risk management, and process improvement within a collaborative environment.

Skills & Requirements

Must-have

  • Policy issuance quality control
  • Regulatory compliance knowledge
  • Operational risk management
  • Root cause analysis expertise
  • SLA and KPI performance management

Nice-to-have

  • Process automation experience
  • Cross-functional leadership skills
  • Continuous improvement mindset
  • Data-driven decision making
  • Influence without authority

Key Requirements

  • Deep understanding of policy issuance processes
  • Strong capability in regulatory frameworks
  • Proficiency in managing quality KPIs

Work Rights

Not specified

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