Client Services Rep 2

IQVIA

Taguig City, Philippines
Hybrid
Client data requirements review
Iqvia data verification protocols
Respond to client inquiries
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services

Job Summary

  • Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
  • Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
  • Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.

Matching Summary

Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.

Skills & Requirements

Must-have

  • Client data requirements review
  • IQVIA data verification protocols
  • Respond to client inquiries
  • Support client service meetings
  • Proficient in PC applications
  • Effective written and oral communication

Nice-to-have

  • Problem solving skills
  • Analytical skills
  • Strong customer service skills
  • Experience in an IQVIA role
  • Pharmaceutical experience

Key Requirements

  • Bachelor's Degree
  • Two (2) years related work experience
  • Willing to work in night shift
  • Amenable to work in Mckinley Taguig (Hybrid)

Work Rights

Not specified

Tailored Resume

Cover Letter