Technology Workplace Ops & Support, Associate

Morgan Stanley UK

Sao Paulo, Brazil
**
End-user support experience
Troubleshooting windows endpoints
Bilingual portuguese/english proficiency
** Morgan Stanley is seeking a Desk Side Support Technician for their Sao Paulo office to provide on-site IT support, ensuring a high-quality user experience. The ideal candidate will have experience in end-user support, strong troubleshooting skills, and be bilingual in Portuguese and English. **

Job Summary

  • This role offers the opportunity to join a collaborative, globally connected support organization.
  • The successful candidate will make an immediate impact in Sao Paulo by resolving issues efficiently.
  • Morgan Stanley is committed to maintaining a high standard of excellence and a culture of inclusion.

Matching Summary

Match Score: 75

** Morgan Stanley is seeking a Desk Side Support Technician for their Sao Paulo office to provide on-site IT support, ensuring a high-quality user experience. The ideal candidate will have experience in end-user support, strong troubleshooting skills, and be bilingual in Portuguese and English. **

Skills & Requirements

Must-have

  • end-user support experience
  • troubleshooting Windows endpoints
  • bilingual Portuguese/English proficiency

Nice-to-have

  • experience with ServiceNow
  • supporting meeting room technology
  • knowledge of ITIL practices

Key Requirements

  • experience in a corporate IT environment
  • working in a ticket-queue environment
  • ability to prioritize and manage multiple tasks

Work Rights

Not specified

Tailored Resume

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