Customer Service Executive

M&G

Stirling, Scotland, United Kingdom
Hybrid (3 days remote, 2 days onsite)
Experience with bonds or annuities
Ability to handle complex enquiries
Strong communication skills
M&G is seeking a Customer Service Executive to join their team in Stirling or Edinburgh, Scotland. The role focuses on delivering exceptional customer service and handling complex inquiries related to bonds and annuities in a hybrid work environment

Job Summary

  • M&G aims to provide confidence in financial management through innovative solutions.
  • The role involves delivering exceptional service to customers and advisers while managing complex enquiries.
  • M&G offers a supportive work environment with flexible arrangements and comprehensive benefits.

Matching Summary

Match Score: 85

M&G is seeking a Customer Service Executive to join their team in Stirling or Edinburgh, Scotland. The role focuses on delivering exceptional customer service and handling complex inquiries related to bonds and annuities in a hybrid work environment.

Skills & Requirements

Must-have

  • Experience with Bonds or Annuities
  • Ability to handle complex enquiries
  • Strong communication skills

Nice-to-have

  • Teamwork and collaboration
  • Customer-centric approach
  • Proactive improvement mindset

Key Requirements

  • Full-time availability for 35 hours a week
  • Competency in T&C Governance scheme
  • Knowledge of processes and pensions

Work Rights

Not specified

Tailored Resume

Cover Letter