It Delivery Manager (m/w/d) Infrastructure Platforms

Rolls-Royce Group

Friedrichshafen, Germany
On-site
Manage external it service providers
Itil framework service management
Customer requirement validation
The Rolls-Royce Group is seeking an IT Delivery Manager for its Infrastructure Platforms in Friedrichshafen, Germany. The role involves managing IT services provided by external vendors, ensuring service quality, and enhancing performance through effective ITIL-based service management

Job Summary

  • Take responsibility for the acquisition and validation of customer requirements for global IT infrastructure services.
  • Manage the provision of IT services in a sourced environment and ensure ongoing operation by managed service providers.
  • Benefit from fair working conditions through collective bargaining and a comprehensive company benefits package.

Matching Summary

Match Score: 85

The Rolls-Royce Group is seeking an IT Delivery Manager for its Infrastructure Platforms in Friedrichshafen, Germany. The role involves managing IT services provided by external vendors, ensuring service quality, and enhancing performance through effective ITIL-based service management.

Skills & Requirements

Must-have

  • Manage external IT service providers
  • ITIL Framework Service Management
  • Customer requirement validation
  • Service delivery performance reviews

Nice-to-have

  • Structured and independent work
  • Decision-making and assertiveness

Key Requirements

  • Several years of experience defining, awarding, and managing IT services
  • Several years of experience collaborating with and managing external IT service providers
  • Good understanding of service-oriented IT and IT infrastructure
  • Excellent German and English language skills

Work Rights

Not specified

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