Not specified (assumed to be hybrid based on industry norms).
Mbo-4 or hbo work and thinking level
Proven affinity with medical sector
Excellent dutch language skills
The position of Customer Service Agent for Diabetes at Air Liquide involves providing high-quality service to patients and healthcare professionals regarding medical devices, ensuring patient satisfaction and accurate medical administration. The ideal candidate should have relevant experience in the medical field, strong communication skills, and a service-oriented mindset
Job Summary
The Customer Service Agent serves as the central contact point for patients and healthcare providers regarding medical equipment.
Responsibilities include processing complex registrations, analyzing device data remotely, and ensuring accurate patient administration.
The role offers a temporary contract with a view to permanent employment, along with opportunities for further development through courses.
Matching Summary
Match Score: 85
The position of Customer Service Agent for Diabetes at Air Liquide involves providing high-quality service to patients and healthcare professionals regarding medical devices, ensuring patient satisfaction and accurate medical administration. The ideal candidate should have relevant experience in the medical field, strong communication skills, and a service-oriented mindset.
Skills & Requirements
Must-have
MBO-4 or HBO work and thinking level
Proven affinity with medical sector
Excellent Dutch language skills
Medical terminology knowledge
Accurate data entry in systems
Nice-to-have
Experience with Google Docs
Experience with Salesforce CRM
Empathic communication style
Ability to handle stressed patients
Stress resistant personality
Key Requirements
Minimum MBO-4 or HBO education level
Prior experience in medical administration or pharmacy